Service
CRO & UX Optimization
CRO and UX optimization improves conversion rates using behavioral evidence: session recordings, heatmaps, and A/B tests via Microsoft Clarity and Hotjar. Changes are prioritized by impact, shipped incrementally, and measured against baseline.
What does CRO and UX optimization include?
- Session recording and heatmap analysis — rage clicks, dead clicks, scroll depth
- Conversion funnel analysis to find where and why users drop off
- A/B and split testing with clear hypotheses and success criteria
- Form and CTA optimization grounded in behavioral data
- A prioritized experiment roadmap — impact first, opinions last
Tools
- Microsoft Clarity
- Hotjar
- A/B testing
- Heatmaps
Related work and reading
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